Reverse Logistics

Inmar Intelligence and Doddle Launch Inmar Post-Purchase Solutions

August 4, 2022

Ann-Marie Daugherty, executive vice president and president of supply tech with Inmar Intelligence, talks about the company's e-commerce post-purchase partnership with Doddle.

Returns Management SaaS Saves Retail Giant $4 Million Monthly

July 7, 2022

Inmar

Challenge: A top-10 big-box retailer needed to consolidate returns processing and improve returns management, vendor returns consolidation and liquidation yield. They were sorting returns at more than 450 store locations, and sending single packages in small shipments to vendors receiving returns. The company wanted returns data visibility to aid forward-focused planning and warehouse management.

Home Improvement Season Drives High Sales, Returns Headaches

June 17, 2022

Scott Huddle, SCB Contributor

Bulky materials represent the most significant returns issue for home improvement retailers.

Ford’s Way to Finish Driverless Deliveries: Package-Carrying Robots

Consumers Want Greener Delivery Options — But Retailers Have to Explain Them

June 14, 2022

Helen Atkinson, Senior Editor

Many retailers that offer green shipping and fulfillment choices are failing to educate their customers, and consequently wasting their own efforts.

How Sustainability and Profitability Coexist in a Small-Business Supply Chain

May 26, 2022

Hitendra Chaturvedi, SupplyChainBrain Contributor

How the Returns Industry Can Reduce the Impact of Supply Chain Disruptions

May 15, 2022

Ben Freedman, SCB Contributor

Five Differences Between U.S. and European Online Returns Habits

May 11, 2022

Joseph Valentine, SCB Contributor

Returns remain one of the hardest parts of logistics to master for a retailer or e-commerce company.

How Retailers Are Taking On a Tsunami of Returns

April 22, 2022

Jay Sackos, SCB Contributor

Retailers have always had to deal with returns. But with the steady rise of online sales, the amount of returned product is growing larger with each passing year.

How E-tailers Convert Returns to Revenue

April 10, 2022

Andrew Chan, SupplyChainBrain Contributor

With strategic messaging, smart automation and thoughtful incentives, retailers can convert returns into sales opportunities.

E-Commerce Return Fraud: Four Types, and How Merchants Can Fight Back

March 10, 2022

Erik Austin, SupplyChainBrain Contributor

More than 10% of e-commerce returns from the 2021 holiday season have been deemed as fraudulent. What can retailers do about it?

Reverse Logistics

The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.