In order fulfillment and many other supply chain functions, artificial intelligence is now an indispensable asset in improving the quality and efficiency of returns for high-volume direct-to-consumer operations.

Rival retailers such as Zara, Boohoo, Uniqlo and Next already charge for online returns. Analysts said other retailers were likely to follow H&M in charging for returns.

While returns are an integral part of the consumer experience, they’re becoming a growing pain for retailers.

A marketplace for recycled plastic is using blockchain for authenticating material origins. But is the technology sustainable enough for that purpose?

The Commission hopes the rules will incentivize clothing companies to reduce waste and increase the circularity of textile products — designing better products from the start.

The problem of omnichannel retail returns is one that must be addressed.

The U.S. Consumer Product Safety Commission issued the recall on May 11, alerting owners to injury risks associated with bike model number PL-01.

The world is getting buried in electronic waste. What can we do about it?

Supply chain circularity involves procurement, transportation management, customer tracking and reverse logistics, says Kristin Toth, president and chief operating officer of Fernish.

Retailers should change their mindset to view returns as a profit center, not a burdensome cost, says Itamar Zur, co-founder and chief executive officer of Veho.