Customer experience, or CX, has become the focus of much corporate attention, but it’s still rare to see it directly related to supply chain operations in B2B commerce. It’s critical to keep the customer experience in mind throughout the lifecycle of a customer order transaction.

As life sciences companies progress rapidly through drug development and commercialization, the need for an adaptive procurement function becomes critical to managing suppliers, costs and risks.

The Cleveland-based investment firm had sought to remove then-CEO Alan Shaw early in 2024, moves before he was eventually ousted by the railroad. 

Southwest’s order book with Boeing had originally called for 86 aircraft deliveries in 2025, but the airline has since lowered that number to 73. 

The coalition is hoping to have zero or near-zero emission technologies make up 5-10% of the maritime industry's fuel and energy sources by 2030.

Many organizations deploy AI systems without fostering trust or buy-in among their teams. They fail to take the employee’s view of “What’s in in for me?”

Artificial intelligence is offering new and better ways of making supply chains more sustainable, by improving efficiency, enhancing decision-making, and increasing transparency in operations.

For warehouse management and operations to be effective, you need to look into how warehouse markings can enhance safety, drive efficiency, and keep you organized.

We congratulate the winner and finalists of this year’s Supply Chain Innovation Award competition, and trust that their examples will motivate others to seek out new ideas and solutions.

The levies range between 8% and 35% depending on the manufacturer — on top of an existing 10% tariff — and are set to remain in place for the next five years.